Corporate Blog: Artificial Intelligence (Page 7)
Having decades of successful experience, we are sharing here our expertise, outlining industry and technology trends as well as benchmarking them.
May 24, 2019
AI Customer Service Bots: Good or Evil?
The article explores customer opinions on chatbots, highlighting both positive and negative aspects. It discusses how customers appreciate chatbots, but also notes frustrations when chatbots fail to handle complex issues.
May 3, 2017
Perspectives of Artificial Intelligence and Machine Learning Usage in CRMs
Artificial Intelligence and Machine Learning are widely used across various software solutions and improve their efficiency and performance many times. Find out what benefits businesses can gain by implementing AI & ML technologies in their CRM systems.