Overview of Our Client

Our client is a US-based consulting firm that creates analytical reports and organizational charts to empower better decision-making. They wanted to make it easier for users to work right inside Microsoft Word, but the existing tools didn’t provide a simple way to navigate long, complex documents like deal summaries and project timelines.

Challenge

The client's business activities relied on Word for detailed reports but struggled with navigation in multi-section documents. In the absence of any embedded navigation bar, users wasted time in scrolling, which ultimately led to errors, version inconsistencies, and poor productivity. All prior attempts at replication had failed due to styling mismatches and overflow handling problems. Besides, further complexity arose due to the need for offline mode and the need for integrating with some custom text styles within the already Microsoft-centered environment.

Main Goals

The goals we identified, considering the requirements and conditions of the project, were the following:

  • Add a ribbon button that would insert a navigation bar at the top of the document and self-organize sections and subsections based on the client's text styles.
  • Provide offline functionality, page-by-page customization, and annual brand refreshes without adding new features.

Project Overview

We developed a customized Word add-in that had a built-in navigation bar in the ribbon and automatically detected sections, created a table of contents, and allowed users to jump swiftly between document parts. Moreover, the solution was able to work offline and allowed custom styling. Delivered in 2.5 months, it also included maintenance for performance and branding updates and was deployed through Microsoft 365 for easy scaling across the company.

  • Region: United States
  • Industry: Business Intelligence
  • Timeline: 2.5 months

Solution

The final software product represented a ready-to-use add-in working within the customer's Word. A button on the ribbon added a navigation bar that automatically adjusted with the document.

Navigation Bar Features

  • Automatic scanning of client-defined heading styles to create sections and subsections.
  • Floating Home, Forward, and Previous buttons for quick navigation.
  • Editable green lines (from single- to multi-column) and customizable straplines with both auto-propagation and manual overrides via the toolbar.
  • Integration with Word’s built-in list, header, and table templates; adaptation to default fonts and offline mode.
  • Per-page strapline edits without automatic carryover.
  • Updates through a dedicated button for quick refreshes.
  • Sideloading via manifest for easy testing and centralized rollout through Microsoft 365.

Technology Stack

We used a modern technology stack to make the add-in perform reliably in Microsoft Word:

  • Core Framework: Microsoft Office JS API for Word ribbon integration and document manipulation
  • Frontend/UI: React for rendering the navigation bar along with interactive elements
  • Backend (Lightweight): Node.js for optional syncing and local processing in offline mode
  • Database: None; uses client-side storage through Word’s built-in features
  • Deployment: Microsoft 365 Admin Center with manifest.xml for sideloading and testing

Results

The add-in significantly improved the client's document workflows:

  • Navigation time was cut by 60%, allowing teams to process 30% more documents per month without errors.
  • The add-in handled 100+ page documents with ease, while maintenance guaranteed 99.9% uptime over six months.

Core Team

  • Project Manager: Managed scope alignment and client iterations.
  • Full-Stack Developer: Implemented Office JS core and detection logic.

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