Corporate Blog
Having decades of successful experience, we are sharing here our expertise, outlining industry and technology trends as well as benchmarking them.
May 24, 2019
Customer Service Chatbots: Good or Evil?
The growing trend of using AI chatbots for customer service is as promising as it is controversial. So what is the future of artificial intelligence chatbots? To answer this question, let’s understand the basics of chatbot technology, find out how it works and how it can be used in business, as well as disclose the main pros and cons of using it.
